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Eiffel Tower: 1st and 2nd Floor with Ticket for Summit

star-3.550 Reviews
Paris, France
Eiffel Tower: 1st and 2nd Floor with Ticket for Summit

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 hours  (approx.)
iconOffered in: English

Operators have paid Viator more to have their experiences featured here


Visit one of the most iconic buildings in the world like a VIP. Bypass the notoriously long lines of tourists and enter via priority access with your local guide. Learn about the building’s construction and history, and get a few tips on what else to see and do in Paris. Admire the city’s famous landmarks from the summit, then hit the gift shop on the way down.
  • Guided tour of Eiffel Tower's first and second tiers
  • Entrance fees and summit access included
  • Guaranteed to skip the long lines
  • Upgrade to include a Seine River cruise
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Official certified guide and Radio system to hear the guide
Guided tour to 1st and 2nd floor
Timed Entrance ticket & reservation to 1st, 2nd Floor
Tickets to Summit Elevator access (at your own space)
1 hour Seine river cruise with audio guides. ( Only if the Combo Option is selected )
Guided tour to the Summit ( Guided tour covers only 1st and 2nd Floor)
Hotel pick-up and drop off / Transportation to/from attractions
Food and drinks
Headphones will not be provided due to COVID-19 (We recommend to bring your own headphones)
Carousel of the Eiffel Tower , Quai Branly, 75007 Paris, France

The Carrousel de la Tour Eiffel is located at the foot of the tower. Directions: 7th district - Eiffel Tower - Closest Metros Ecole Militaire on Line 8 or Trocadéro on Line 6 or RER Champ de Mars-Tour Eiffel Please be present in front of the "Carousel of the Eiffel Tower" (Prom. Quai Branly, 75007 Paris, France), 15 minutes before departure time in order to avoid any delays.

This activity will end right where it started.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Cancel up to 24 hours in advance for a full refund
  • Confirmation will be received at the time of booking
  • Children must be accompanied by an adult
  • Please wear comfortable walking shoes as there is a moderate amount of walking involved
  • This activity operates in all weather and takes place outdoors, so please dress appropriately
  • Knives, sharp objects, and glass bottles are not permitted inside the Eiffel Tower
  • Not recommended for participants with back problems, physically not fit to climb steps, pregnant women and suffering from vertigo, claustrophobia or heart problems
  • This activity is not wheelchair accessible
  • Animals & Smoking are not permitted
  • Strollers, backpacks and suitcases (cabin luggage size) are allowed inside the Eiffel Tower
  • There may be a queue at the dedicated line for visitors with reservation due to security purpose, however this will be much shorter than at the standard entrance
  • On the rare occasion that the summit is closed to the general public for maintenance or safety reasons, this will not affect your guided tour, so no refunds or discounts will be given
  • Please note that the tour requires a minimum number of guests to run
  • Please note that if you arrive after the tour start time you will not be able to join and will not be refunded or have your tour rescheduled
  • There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements, in the event of this occurring you will be offered an alternative or full refund
  • 1-hour Seine River cruise ( After the Eiffel Tour at your own time or 24 hrs in advance the Eiffel tour with prior requests only )
  • Seine River cruiser audio Guides (Recorded commentary) with individual earphones on Seine Cruise (in English and French or other languages are subject to the crowed availability)
  • Seine River cruiser Ticket information is related only if the Combo Cruise Option is selected and if not selected only the Eiffel tower tour is provided.
  • Not recommended for participants suffering from vertigo, claustrophobia or heart problems
  • Most travelers can participate
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY Star Florence
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during Eiffel Tower: 1st and 2nd Floor with Ticket for Summit?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by Eiffel Tower: 1st and 2nd Floor with Ticket for Summit.
What is the policy on sanitization during Eiffel Tower: 1st and 2nd Floor with Ticket for Summit?
A:The policy on sanitization is:

  • Hand sanitizer available to travelers and staff
See all safety measures taken by Eiffel Tower: 1st and 2nd Floor with Ticket for Summit.
What is the social distancing policy during Eiffel Tower: 1st and 2nd Floor with Ticket for Summit?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Eiffel Tower: 1st and 2nd Floor with Ticket for Summit.

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50 Reviews

Reviews by Viator travelers

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Showing 1-10 of 50 reviews
Unorganized, your guide was late, no message was sent about a late arrival of your guide.
, Apr 2022
Your person was late. We had to wait in a very long line, twice. We purchased for tour guide and most importantly skip the line. We waited an hour or longer for this tour. Tour guide was very brief and didn’t impart any particularly interesting facts. Most of what was relayed was messaged on information there at the Tower. Tour guide left quickly, didn’t stay w us long at all. She offered to take a photo for us, it’s the only group photo we have and it’s blurry. She only took one photo.
icon Response from Host , Apr 2022
Dear Customer, Sorry for the hear situation that you faced. I say sorry for the guide being 10 minutes late due to traffic in Paris. We want to inform you that we mentioned a Security check we can't skip. That is the rule of the management. So many clients think the company can skip the security line. We can only skip the ticketing line and mention on the ticket entre time.
Check the time before you go.
Jill P
, Jan 2020
Great tour!! Great guide!! I would do it again! I wish the tour company would of contacted us with the time change. We had to call to see why the tour guide wasn’t there on time. They told us the time had changed a hour later. Could of slept in a little if we knew!!
1 traveler found this review helpful
Good tour, but tough to find tour guide
, Nov 2019
The Eiffel tower tour itself was very interesting and it was fun to go up there - even though it was too foggy to see anything from the top. It was impossible trying to find our tour guide. We were given the wrong location on our tickets. He actually spotted us looking lost at the tower. He had no sign showing he was the tour guide. We almost missed the whole thing.
, Oct 2019
Loved it, our guide Malik was good at his work, explained everything. Seeing The Eiffel Tower was one of the best thing that will happen to us, one entree in my bucket list checked
Amazing tour
, Aug 2019
We had the wonderful pleasure of having Meghan as our tour guide who was extremely knowledgeable. She provided us with great insight and walked us through our tour in an efficient manner that made the experience one that we will remember. She was considerate and engaged our kids (12,9 and 5) by bringing them into the conversation and encouraging questions. She was fantastic and being in a small group made a huge difference.
Worth the money
, Jul 2019
We went all the way to the top as that is what the teens wanted. We did it at night so the lightning was epic! The guide was average.
Very nice ...... trip
Jogi J
, Jul 2019
Our Guide is very good on 17/07/2019, he pass lot of good informations about Eiffel Tower and France. We enjoy our trip
, Jul 2019
My tour to Eiffel Tower was great. The tour guide gave detail about the city well. Keep up the good work.
Complete rip off!
, Jul 2019
Very disappointing service. Booked this on behalf of my daughter and boyfriend for a romantic city break. Booked some weeks ago when reviews seemed OK and have used Vivator previously with no problems. However with 30 hours before their booked trip (7.30pm) had an email to say their slot had been moved to 1230 pm “ for operational reasons”. I immediately went back to them saying this was no good as they wouldn’t have even arrived in Paris then. At this point I should have cancelled completely but it was impossible to buy any other ticket from any operator which gave them access to the summit at that short notice. Eventually was offered a slot at 9.30 pm which was not ideal as it meant moving dinner reservations etc. Reluctantly had to accept and asked how they got their rearranged tickets. On the morning of their departure received another email saying to meet as per the original tickets where the guide would give them their passes for the summit. They went to the meeting point on the tickets at 9.15 pm as instructed but could find no one from either the Vivator or Star Florence organisations. They asked every official they could find but none of them had ever heard of them. Eventually they were allowed to go to the second floor, having given up on Star Florence and keen not to miss the sunset, but could not get access to the summit as they did not have the bar coded ticket, only the receipt showing they had paid for summit pass. That same night got my daughter contacted them and was told they were there and that they waited for her...completely impossible to verify. No attempt was made to contact her by phone to see if she was close by. My further attempts to get a satisfactory explanation for this failure are now being ignored. DO NOT USE THIS ORGANISATION! Complete waste of money. Buy your tickets from the Eiffel Tower itself...don’t panic if they don’t seem to have your intended date as I now know they seem to release tickets in tranches and you can probably get them just a couple of weeks out.
1 traveler found this review helpful
Ticket issue
, Jul 2019
I did not take the tour I failed to find your representative the directions were horrible I ex refs !
tour guide did not show up
, Jul 2019
We were in the right place at the right time (along with several other people) to meet our tour guide and begin our much anticipated Eiffel Tower tour. The guide NEVER showed! No prior cancellation e-mail from Viator was sent to any members of our tour group. Needless to say we were all extremely disappointed as this was a huge hightlight on our Paris tour!
Great Tour!
, Jun 2019
Enjoyed our guide Anatole, skipping the line and being able to visit the summit at night was fabulous!
Ripped off
, Jun 2019
We had a voucher for 4 adults. We were to meet our guide at 15:15 hours for a 15:30 tour. We received a phone call from Florence Italy at 13:00 hours saying we were late for the tour. Supposedly an email had been sent changing the tour time. When I said we never received it and asked to what email address it was sent to, the caller couldn’t say and said she would call back in 10 minutes and hung up. If course, we never heard from them again. We had to purchase tickets at the Eiffel to go up. Buyer Beware!!!!!!
Great Experiance
, Jun 2019
It was a great experience and our guide was good the only disappointing Factor was they moved my time from 6 p.m. to 1 at p.m. with little concern that I really wanted to go at 6 p.m. . It was a little unorganized but all in all a good trip
Eiffel Tower Visit
Donna S
, Jun 2019
Knowledgeable guide who was able to provide facts about the history of Paris while keeping the atmosphere light.
, Jun 2019
Expecting a great tour we were hampered with starting late as we had to wait for the group to gather. The listening devices functioned poorly as we sporadically lost contact with the guide and thus missed the info. The guide seemed ion a hurry and quickly left us on the 2nd level. The extra cost allowed us a quicker entry but did not provide much info from the guide. We enjoyed walking around and seeing the view on our own much better
Eiffel Tower tour
, Jun 2019
The guy was nice, but other than skipping the first line to get in, It was not worth booking a guided tour. Firstly I booked for 8.30pm to see the city lights at night and at short notice they changed the time to 4pm. It was difficult to find the start point and I almost missed the tour and the guide only stuck around for a short time before we climbed the summit alone, with hundreds of others queuing to use the lifts up and then down again. I would have preferred to do it on my own at the time I wanted originally.
Our tour was canceled, where is the refund?
, Jun 2019
This outfit cancelled the long standing reservation we made and provided not even a suggestion for an alternative. They are not Paris based, but rather Italy. A phone call produced an assurance of a refund, but that was a couple days ago and I have seen nothing.
Top of the Eiffel Tower
, May 2019
We really enjoyed the Eiffel Tower tour. Our tour guide was very knowledgeable and his sense of humor made it fun. We found that the view at the top was much better for photos than the 2nd floor.
Great guide!
, May 2019
Very knowledgeable and friendly. Even kept the teens entertained which is a hard feat in of itself. So much fun, and learned so much!

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